Hanyang University Medical Center hereby declares its commitment
to observing the following guidelines it has established regarding
patient rights and responsibilities.
Patient Rights
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1 Right to Medical Care
Patients have the right to receive appropriate healthcare service for the protection and promotion of their health; such right shall not be infringed upon based on gender, age, religion, social status, or financial circumstances, and medical professionals shall not refuse treatment without justifiable cause.
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2 Right to be Informed and Self-Determination
Patients have the right to receive sufficient explanations from and ask detailed questions to their attending physicians and nurses regarding their medical conditions, treatment methods, eligibility for medical research, organ transplant, potential adverse events, and estimated costs, and to exercise their right to decide whether to consent to such services.
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3 Right to Privacy and Confidentiality
Patients have the right to maintain the privacy of their physical and health information related to medical care, and medical professionals and institutions shall neither disclose nor announce confidential information without the patient’s consent except in cases mandated by law, such as criminal investigations.
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4 Right to Request Consultation and Mediation
In the event of a dispute regarding medical service, patients have the right to apply for consultation or mediation through the Korea Medical Dispute Mediation and Arbitration Agency.
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5 Right to Receive Medical Service in Safe Environment
Patients have the right to receive medical service in an environment where their medical information is protected and safety is maintained.
Patient Responsibilities
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1 Duty to Trust and Respect Medical Professionals
Patients must provide medical professionals with accurate information regarding their health and must trust and respect the treatment plans of medical professionals.
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2 Duty to Refrain from Seeking Medical Care Through Improper Means
Patients must verify their identity prior to receiving treatment and shall refrain from seeking medical service through fraudulent or improper means, such as by using another person's identity.