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Emergency Services

Hanyang University International Hospital

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Emergency Services

EMERGENCY SERVICES
Emergency treatment may be delayed if the symptoms are not life-threatening, are not an emergency-equivalent situation, or are mild. We kindly ask for your understanding.

Emergency Medical Center Location: 3rd floor of the Main Building Location

Emergency Care Guide

  1. STEP
    1 Request for Treatment

    Please complete the medical application form and submit it at the registration desk.

  2. STEP
    2 Triage (Initial Assessment Room)

    Following a preliminary examination in the triage room, an emergency bed will be assigned based on the severity of the patient’s condition.

  3. STEP
    3 Medical Consultation and Treatment

    The order of medical treatment is determined by the emergency/severity level of the patient rather than the order of registration.

    An emergency room physician will conduct primary medical interview and physical examination, followed by emergency treatment and necessary blood and radiological tests. Based on the patient’s main symptoms and test results, continued treatment will be provided in consultation with medical staff from the respective departments.

  4. STEP
    4 Medication, Discharge, and Payment

    Once the emergency medical staff decides on your discharge, receive discharge instructions from the nurse and pay your medical expenses at the emergency discharge desk.

    Present your payment receipt to the nurse to receive information regarding follow-up care and precautions after returning home. If medication is prescribed, collect it from the in-hospital pharmacy as guided before leaving.

  5. STEP
    5 Admission

    If the medical staff of the respective department determines that inpatient treatment is necessary after a consultation, an admission decision form
    will be issued.

    You may proceed with the admission procedures at the emergency discharge desk. Once a room is assigned, you will be admitted to the ward.

Important Notices for Emergency Room Use

For the patient’s stability and prompt emergency care, one guardian must remain with the patient.
All other persons are kindly asked to wait in the guardians' waiting room.

  • International insurance policyholders are to request a guarantee of payment in advance View Details
Emergency Symptoms

The Ministry of Health and Welfare restricts insurance benefits for patients with mild symptoms who use the emergency medical center. Patients whose symptoms do not fall under the emergency criteria defined in Article 2 of the Emergency Medical Service Act may not receive insurance benefits for their medical expenses.

  • Neurological emergency symptoms : Head injury with symptoms such as acute altered consciousness, acute neurological deficits, or vomiting
  • Cardiovascular emergency symptoms : Symptoms requiring cardiopulmonary resuscitation, acute shortness of breath, acute chest pain caused by heart disease, palpitations, arrhythmia, and shock
  • Poisoning and metabolic disorders : Severe dehydration, overdose of or poisoning by drugs, alcohol, or other substances, and acute metabolic disorders (e.g., liver failure, kidney failure, diabetes)
  • Surgical emergency symptoms : Severe dehydration, acute abdomen requiring laparotomy (limited to severe cases such as acute peritonitis, intestinal obstruction, or acute pancreatitis), extensive burns (covering 18% or more of the body surface area), penetrating injuries, open or multiple fractures or fractures of the femur or spine, vascular injuries with a risk of limb amputation, multiple traumatic injuries, and symptoms requiring emergency surgery under general anesthesia
  • Hemorrhage : Persistent hemoptysis, uncontrolled bleeding, acute gastrointestinal bleeding
  • Ophthalmological emergency symptoms : Eye injuries caused by chemicals, acute loss of vision
  • Allergy : Allergic reactions accompanied by facial edema
  • Pediatric emergency symptoms : Pediatric convulsive disorders
  • Psychiatric emergency symptoms : Mental disorders with a risk of harming oneself or others
Emergency-equivalent symptoms

The Ministry of Health and Welfare restricts insurance benefits for patients with mild symptoms who use the emergency medical center. Patients whose symptoms do not fall under the emergency criteria defined in Article 2 of the Emergency Medical Service Act may not receive insurance benefits for their medical expenses.

  • Neurological emergency symptoms : Consciousness disorder
  • Cardiovascular emergency symptoms : Dyspnea
  • Surgical emergency symptoms : Burns, general abdominal symptoms including acute abdomen, fractures, trauma, or dislocations, and other symptoms requiring
    emergency surgery
  • Hemorrhage : Vascular injuries
  • Pediatric emergency symptoms : Pediatric seizures, fever of 38°C or higher in children (applicable to children aged 3 years or younger during periods when medical services are difficult to access, such as public holidays or nighttime.)
  • Obstetric and gynecological emergency symptoms : Symptoms requiring gynecological examination or treatment due to sexual violence